Library Model Consultation
We Asked
Wirral Council launched a public consultation on the future of the borough’s library service, proposing a new eight-site model. Residents, library users, and community groups were invited to share their views on the proposals, the role of libraries in their communities, and how services could be delivered in the future. The consultation included an online survey and supporting documents outlining the proposed changes. As part of this review, the council examined who uses libraries, how often, and what services they access—both in person and online—while recognising its legal duty to provide a comprehensive and efficient service.
You Said
1,487 people responded to the consultation, with 90.9% being active library members and regular users. Feedback showed strong opposition to any library closures, with many emphasising the essential role libraries play in supporting learning, wellbeing, digital access, and community life. Respondents highlighted the importance of local accessibility, with most travelling by foot and reaching their preferred library within 15 minutes. Greasby Library was the most frequently used, and its proposed removal from the council service prompted particularly strong resistance.
Library users valued borrowing books, printing services, events, and leisure spaces, while non-users said they would be more likely to visit if libraries offered café facilities, creative spaces, and partner services. Many called for libraries to remain as welcoming, inclusive community hubs, and suggested improvements such as better advertising, more group space, and stronger school engagement. While most respondents preferred physical books, there was interest in expanding the digital offer, including eBooks, archive access, and a dedicated library app. Views on the proposed eight-site model were mixed, with older users more likely to continue using the service, and younger groups expressing uncertainty. Overall, the consultation reflected a clear desire to protect and enhance Wirral’s library network.
We Did
At the Tourism, Communities, Culture, and Leisure Committee meeting on 18 September 2025, councillors unanimously rejected proposals to close any libraries in Wirral. Councillors from all parties pledged not to make further cuts to library services as part of future budgets. At the meeting, councillors thanked the nearly 1,500 people who responded to the consultation, as well as the campaigners and petitioners who had ‘galvanised their communities’ to take part.
