We asked, you said, we did

We Asked

The public were asked to provide feedback and thoughts on the Draft Hamilton Square Conservation Area Regeneration Plan (CARP). Participants were asked what they valued about Hamilton Square, and what improvements to the area they would like to see in the Plan.

An online questionnaire was provided for residents and stakeholders to engage with. Respondents were also able to request paper copies, help completing the questionnaire, or submit additional comments via a dedicated email address.

An in-person consultation event for the CARP was held in the town centre at Make Hamilton (Make CIC). This event was hosted by the Council, and was attended by 15 residents and stakeholders.

Link to consultation page.

You Said

The survey was completed by 75 people, (68 online, 7 via paper copies).

Participants indicated that, by far, the most important features of the Conservation Area are its historic buildings and architecture, with 63.6% or respondents to this question mentioning this. Other valued features are the green space and gardens (25.8%) and the Memorials and monuments (19.7%).

The improvements that participants would most like to see in Hamilton Square are improvements to parking and transport links (28.6%), better maintenance and cleanliness (26.8%) and the establishment of visitor focused businesses in the area (23.2%)

Most people were in favour of an extension of the conservation area boundary (76.0%).

We Did

Following the consultation, the feedback provided from the questionnaires and at the event was reviewed and used as the basis for updating the Plan. The updates to the Plan as a consequence of the consultation. These can be seen in the Schedule of Amendments (appendix A) of the new Hamilton Square: Conservation Area Regeneration Plan (download PDF).

We Asked

Residents were asked for their feedback on the proposal to extend existing Moving Traffic Enforcement powers in the Grange Road area of Birkenhead Town Centre, to include the use of Automatic Number Plate Recognition (ANPR) cameras. The existing moving traffic restriction has been in place since 1978 and there are no proposed changes to it. This consultation focused specifically on the proposed method of enforcement to be undertaken.

Link to consultation page.

You Said

Most participants (66%) supported the proposal to introduce ANPR camera technology to enforce moving traffic restrictions in the Grange Road Area of Birkenhead, on the grounds that it would improve safety, facilitate more robust enforcement and increase footfall to the area.

34% of participants objected to the scheme, citing that it is a waste of money, a money making exercise for the Council and that it raised concerns about privacy and surveillance.

We Did

The results of the consultation were presented to the Environment, Climate Emergency and Transport Committee on 10 March 2026. The Committee approved the recommendation(External link) to authorise the Director of Neighbourhood Services to proceed with the extension of Moving Traffic Enforcement Powers to the Grange Road area of Birkenhead Town Centre. This is because the proposed introduction of ANPR camera technology to the Grange Road area of Birkenhead Town Centre is an important step in managing compliance at this specific location and represents a cost-effective solution.

The concerns raised by those who responded to the formal consultation have been noted and considered, and the key themes and detailed responses to objections received to the proposals can be found here (download PDF)

We Asked

Wirral Council has provided a higher Minimum Income Guarantee (MIG) than the national rate for more than 10 years. The MIG ensures that people receiving non‑residential care retain a minimum amount of income for everyday living costs. We asked people to tell us how a proposal to remove this additional local payment and apply the national MIG would affect them.

Link to consultation page.

You Said

A physical survey was sent to all recipients of Wirral Council's MIG payments, and the survey was available online. A total of 493 people responded to the consultation. Most respondents strongly opposed removing the additional payment, expressing worries about the impact on vulnerable people, financial hardship and reduced independence during a time of rising living costs. Many respondents said the change would mean cutting back on essential expenses or reducing or cancelling care services, and 64% were concerned about the effect on health and wellbeing, highlighting stress, mental health impacts and additional pressure on unpaid carers. Over half said they would not consider alternative services if costs increased. Most responses were submitted by family members or carers on behalf of someone receiving support, and the majority of respondents currently use Adult Social Care services.

We Did

The results of the consultation were presented to the Adult Social Care and Public Health Committee. The Committee approved the recommendation to end the additional local MIG payment and apply the national Minimum Income Guarantee. The Council and other Wirral taxpayers can no longer afford to assist people in the cost of their non-residential care, which amounts to £2.2m in a financial year. The national MIG will be used for all new people receiving chargeable non‑residential care from 1 April 2026, and for all existing service users from 1 October 2026 following full financial reassessments. Additional capacity will be commissioned to complete these reassessments, starting with those who will see the largest change. The full consultation report and decision can be viewed on the Council’s website.

We Asked

Residents were asked to tell us about their views on the proposed changes to the Port Sunlight Local Listed Building Consent Order (LLBCO). In particular, residents were asked about the proposed categories of permitted works, these were: outdoor buildings, Vacuum Insulated Glazing (VIG) and satellite dishes.

You Said

• 16 people responded to the survey.
• 50% of respondents did not agree with the proposed amendments and 25% agreed.
• The main reason for respondents not agreeing with the proposed amendments was the proposed removal of existing consent for satellite dishes.
• The main reasons for agreeing with the proposed amendments were clarity on compliance, energy savings and buildings should not be frozen in time.

We Did

The updated LLBCO came into effect November 2025 and will be effective until November 2040. The following works are included in the Port Sunlight LLBCO:

• replace severely deteriorated or inappropriate, yard gates, rear doors, rear windows and outbuilding doors
• install vacuum insulated glazing (VIG) or slim-line double glazing or single glazing with the option of secondary glazing.

The provision in the 2015 Order for the installation of satellite dishes was removed due to the availability of modern digital alternatives.

Further details of the LLBCO can be found here and the consultation report can be found here.

We Asked

We asked for people's feedback on the proposed the introduction of a Public Spaces Protection Order (PSPO) covering New Hey Road, Woodchurch to deter Anti-Social Behaviour (ASB) from taking place. This was in response to reports of ASB which included groups, individuals covering their faces to hide their identities and reckless use of pedal cycles, E-bikes and scooters on the pavements. This behaviour has been reported as intimidating and a nuisance to residents, businesses and visitors to the area.

You Said

• 26 people responded to the survey.

• Most respondents stated they had experienced ASB in the area outlined in the past 12 months (69.2%).
• All respondents stated “Face coverings (this does not include religious or medical face coverings)” was an ASB factor they had experienced. (Question 3).
• 92.3% of the responses supported the proposal to establish the PSPO in New Hey Road.
• The main reason people supported the proposed PSPO was due to their experiences with ASB (33.3%).
• Two respondents opposed the proposed PSPO suggesting it would be a waste of money, and it was not required.

We Did

The results of the survey were used to inform recommendations compiled by the Wirral Council ASB Team on the implementation of the PSPO. The proposed PSPO for was approved and implement on 11 Dec 2025. The consultation report can be found here.

We Asked

We asked for people's feedback on the proposed extension of a Public Spaces Protection Order (PSPO) covering Hoole Road, Woodchurch to deter Anti-Social Behaviour (ASB) from taking place. This was in response to reports of ASB which included groups, individuals covering their faces to hide their identities and reckless use of pedal cycles, E-bikes and scooters on the pavements. This behaviour has been reported as intimidating and a nuisance to residents, businesses and visitors to the area.

You Said

• 2 people responded to the survey.
• One respondent supported the PSPO having stated they had experienced ASB in the last 12 months and thought the PSPO would help lessen ASB.
• One respondent opposed the PSPO stating they thought the police had been heavy handed.

We Did

The results of the survey were used to inform recommendations compiled by the Wirral Council ASB Team on the implementation of the PSPO. The extension was approved and implement on 10 Dec 2025. The consultation report can be found here

We Asked

This survey asked for any comments that participants may have about the introduction of Automatic Number Plate Recognition (ANPR) camera technology at Wirral's existing permanent school streets schools, to support the enforcement of Moving Traffic Offences/ Contraventions.

You Said

The majority of respondents, 60%, supported the proposal on the grounds that it would be safer, enforce existing regulations and ease congestion.

Objections included that it would be a waste of money, cause displacement and penalise local residents. The consultation page and report results can be viewed here.

We did

It was recommended and agreed at The Environment, Climate Emergency and Transport Committee on 2 December 2025 to authorise the Director of Neighbourhood Services to proceed with the extension of Moving Traffic Enforcement Powers to the 5 existing School Street Schools. The concerns raised by those who responded to the formal consultation have been noted and considered. Objections which have raised concerns about specific operational concerns in relation to their individual access including disability, Special Education Needs or resident’s household exemptions have been contacted directly with advice or support.

We Asked

We asked for people's feedback on the proposed the introduction of a Public Spaces Protection Order (PSPO) covering Liscard Town Centre/shopping area, to deter Anti-Social Behaviour (ASB) from taking place. This was in response to reports of ASB which included groups, individuals covering their faces to hide their identities and reckless use of pedal cycles, E-bikes and scooters on the pavements. This behaviour has been reported as intimidating and a nuisance to residents, businesses and visitors to the area.

You Said

There were 101 responses to the consultation. Here are some of the key findings:

• 86.1% respondents stated they had experienced ASB in the outlined areas in the past

12 months.

• “Reckless cycling” was the commonly selected ASB factor (97.7%).

• 92.0% respondents supported the proposed PSPO.

We Did

The results of the survey were used to inform recommendations compiled by the Wirral Council ASB Team on the implementation of the PSPO. The proposed PSPO for Liscard was approved and implemented on 20 October 2025. The consultation page and report can be found here.

We Asked

On 1 June 2025 the government introduced a new law making it illegal in the UK to sell or supply single-use vapes under the Environmental Protection (Single-use Vapes) (England) Regulations 2024. The council produced a draft enforcement policy and this consultation asked about whether people supported the enforcement policy and to give any feedback.

You Said

58 people answered the survey. 89.7% of the responses said they supported the enforcement policy, 8.6% didn’t support it and 1.7% didn’t know. The top themes that emerged from the feedback comments were support for enforcement and penalties (35.7%), youth protection (32.1%), environmental impact (28.6%) and health concerns (28.6%). The consultation report can be viewed here: Single Use Vapes Ban | Have your say Wirral.

We Did

The Trading Standards Enforcement Policy and associated additional Civil Sanctions were approved by the Tourism, Communities, Culture & Leisure Committee on 23 October 2025.

We Asked

Wirral Council is now exploring a new way of running the Water Sports Complex. Currently, it is operated by an in-house team and relies on financial support from the Council. In order to improve the service, reduce costs, and make it more sustainable for the future, we are proposing to explore options to outsource the operation of the Water Sports Complex and the delivery of water sports on West Kirby Marine Lake to an external operator.

This consultation sought feedback in relation to the proposal for an external provider to run Wirral Water Sports Complex.

You Said

The questionnaire was responded to by 439 people.

The consultation data shows the majority of respondents are in favour of the outsourcing. Key considerations are as follows:

• 139 respondents (31.7%) strongly supported the proposal
• 122 respondents (27.8%) supported the proposal
• 102 respondents (23.2%) neither supported nor objected to the proposal
• 37 respondents (8.4%) objected to the proposal
• 39 respondents (8.9%) strongly objected to the proposal

Please see the consultation page for the full results report.

Those in support felt that the council had a more limited capacity to manage the centre effectively and hoped a alternative provider might expand activities and provide accessible pricing to increase participation. Many supported outsourcing to bring investment and professional expertise, viewing it as a practical alternative to closure. There was also recognition of the site’s potential for improvement through better marketing, revitalised amenities, and integration with wider tourism and wellness initiatives.

Opposition to the proposal focused on concerns that outsourcing could prioritise profit over accessibility, potentially increasing costs and reducing inclusivity. Some respondents argued the council should retain control to ensure accountability and transparency, while others cited past outsourcing failures as cautionary examples. A few suggested limiting outsourcing to the café to improve service without affecting water sports provision.

We Did

The Director of Neighbourhood Services will commence a tender process to outsource the provision of the Wirral Water Sports Centre, by way of an accompanying lease for the affected assets and licence to utilise the West Kirby Marine Lake for the provision of Water Sports activities. This is in accordance with the decision taken by Budget Council on 3^rd March 2025 to deliver £1m savings as part of the Active Wirral Change Programme of activity.