We asked, you said, we did

Here you can read about how we are using the results from consultations to help inform Council decisions.

Here you can read about how we are using the results from consultations to help inform Council decisions.

  • North Wirral Coastal Route

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    We Asked

    The NWCR Consultation ran from 11 August 2025 to 22 September 2025. Wirral Council asked the public for their views on the proposed revocation of Bylaws relating to the route and proposed introduction of Public Bridleway status.

    You Said

    314 respondents completed the online survey with nearly all respondents (97.8%) stating they were users of the route. The key results from the survey were:

    • Most respondents (55.6%) supported the revocation of the Byelaws whilst a minority of respondents (31.0%) opposed it.
    • Most respondents (53.7%) supported the introduction of the Public Bridleway status whilst a minority (31.9%) opposed it.

    The consultation report can be found here.

    We Did

    The Environment, Climate Emergency and Transport Committee met in January 2026 and considered the proposal. They decided to recommend the proposals be adopted. The committee minutes can be found here.

    We Asked

    The NWCR Consultation ran from 11 August 2025 to 22 September 2025. Wirral Council asked the public for their views on the proposed revocation of Bylaws relating to the route and proposed introduction of Public Bridleway status.

    You Said

    314 respondents completed the online survey with nearly all respondents (97.8%) stating they were users of the route. The key results from the survey were:

    • Most respondents (55.6%) supported the revocation of the Byelaws whilst a minority of respondents (31.0%) opposed it.
    • Most respondents (53.7%) supported the introduction of the Public Bridleway status whilst a minority (31.9%) opposed it.

    The consultation report can be found here.

    We Did

    The Environment, Climate Emergency and Transport Committee met in January 2026 and considered the proposal. They decided to recommend the proposals be adopted. The committee minutes can be found here.

  • Birkenhead Town Centre Public Spaces Protection Order

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    We Asked

    Wirral Council asked for people’s views on the proposed introduction of a Public Spaces Protection Order (PSPO) for Birkenhead Town Centre and the surrounding area. Participants were whether or not they supported the introduction of a PSPO, and about their experiences of Anti-Social Behaviour (ASB) in the area,

    An online questionnaire was provided for residents and stakeholders to engage with. Respondents were also able to request paper copies, help completing the questionnaire, or submit additional comments via a dedicated email address.

    In addition to this, community surgeries for residents of the area and the public were held on:

    • Friday 8th May 2026 10:00-11:30am at Hamilton Square, Birkenhead.
    • Tuesday 12th May 2026 16:00-17:30pm at The Pyramids, Birkenhead.
    • Thursday 21st May 2026 14:00-15:30pm at Lidl, Oxton Road.

    The survey was open between 5 May and 26 May 2026.

    Birkenhead Town Centre Public Spaces Protection Order | Have your say Wirral

    You Said

    The survey was completed by 23 people, (19 online, 4 via paper copies).

    91.3% (21) supported the proposal to establish a PSPO in Birkenhead. 8.7% (2 people) were unsure.

    Most participants (78.3%) had experienced ASB in Birkenhead in the last 12 months, and the most common types of ASB experienced were the riding of bikes and scooters on paved areas and groups gathering.

    We Did

    Following the consultation, a new three-year Public Spaces Protection Order (PSPO) covering Birkenhead town centre was approved on 12 June 2026, and will come into effect shortly.

    We Asked

    Wirral Council asked for people’s views on the proposed introduction of a Public Spaces Protection Order (PSPO) for Birkenhead Town Centre and the surrounding area. Participants were whether or not they supported the introduction of a PSPO, and about their experiences of Anti-Social Behaviour (ASB) in the area,

    An online questionnaire was provided for residents and stakeholders to engage with. Respondents were also able to request paper copies, help completing the questionnaire, or submit additional comments via a dedicated email address.

    In addition to this, community surgeries for residents of the area and the public were held on:

    • Friday 8th May 2026 10:00-11:30am at Hamilton Square, Birkenhead.
    • Tuesday 12th May 2026 16:00-17:30pm at The Pyramids, Birkenhead.
    • Thursday 21st May 2026 14:00-15:30pm at Lidl, Oxton Road.

    The survey was open between 5 May and 26 May 2026.

    Birkenhead Town Centre Public Spaces Protection Order | Have your say Wirral

    You Said

    The survey was completed by 23 people, (19 online, 4 via paper copies).

    91.3% (21) supported the proposal to establish a PSPO in Birkenhead. 8.7% (2 people) were unsure.

    Most participants (78.3%) had experienced ASB in Birkenhead in the last 12 months, and the most common types of ASB experienced were the riding of bikes and scooters on paved areas and groups gathering.

    We Did

    Following the consultation, a new three-year Public Spaces Protection Order (PSPO) covering Birkenhead town centre was approved on 12 June 2026, and will come into effect shortly.

  • Birkenhead Park Conservation Area Appraisal and Management Plan Consultation

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    We Asked

    The public were asked to provide feedback and thoughts on the draft appraisal and management plan of Birkenhead Park Conservation Area . Participants were asked what they valued about Birkenhead, and what improvements to the area they would like to see in the Plan.

    An online questionnaire was provided for residents and stakeholders to engage with. Respondents were also able to request paper copies, help completing the questionnaire, or submit additional comments via a dedicated email address.

    In addition to this, a formal consultation drop-in session for residents of the area and the public was held at the Birkenhead Park Visitor Centre from 5-7pm on the 4th July 2025.

    You Said

    The survey was completed by 47 people, (46 online, 1 via paper copies).

    The thing that people valued most about Birkenhead Park is its historical significance (95.7%), followed by its architectural features (66.0%).

    Participants indicated that the changes that they would most like to see in Birkenhead Park are improved safety and security (45.5%), better ongoing maintenance and upkeep (33.3%) and the establishment of visitor focused attractions and activities in the park (21.2%).

    We Did

    Following the consultation, the feedback provided from the questionnaires and at the event was reviewed and used as the basis for updating the Plan. The updates to the Plan, as a consequence of the consultation, can be seen in the Schedule of Amendments (appendix III) of the new Conservation Area Appraisal and Management Plan (CAAM) on the consultation page.

    We Asked

    The public were asked to provide feedback and thoughts on the draft appraisal and management plan of Birkenhead Park Conservation Area . Participants were asked what they valued about Birkenhead, and what improvements to the area they would like to see in the Plan.

    An online questionnaire was provided for residents and stakeholders to engage with. Respondents were also able to request paper copies, help completing the questionnaire, or submit additional comments via a dedicated email address.

    In addition to this, a formal consultation drop-in session for residents of the area and the public was held at the Birkenhead Park Visitor Centre from 5-7pm on the 4th July 2025.

    You Said

    The survey was completed by 47 people, (46 online, 1 via paper copies).

    The thing that people valued most about Birkenhead Park is its historical significance (95.7%), followed by its architectural features (66.0%).

    Participants indicated that the changes that they would most like to see in Birkenhead Park are improved safety and security (45.5%), better ongoing maintenance and upkeep (33.3%) and the establishment of visitor focused attractions and activities in the park (21.2%).

    We Did

    Following the consultation, the feedback provided from the questionnaires and at the event was reviewed and used as the basis for updating the Plan. The updates to the Plan, as a consequence of the consultation, can be seen in the Schedule of Amendments (appendix III) of the new Conservation Area Appraisal and Management Plan (CAAM) on the consultation page.

  • Wild About Nature

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    We Asked

    We asked residents across Wirral to get involved in our Wild About Nature programme by trying out simple, seasonal activities that support local wildlife, such as building nest boxes, creating mini ponds, and making bird feeders, and to share photos of what they created on our interactive map. These activities were designed to help people connect with nature and play a hands‑on role in looking after Wirral’s unique environment.

    You Said

    Residents took part in a wide range of the suggested activities and uploaded photos that show the creativity, care and commitment taking place in communities across the borough. The submissions highlighted the actions residents are already taking to support wildlife. Full details of responses are in the report section on Wild About Nature | Have your say Wirral.

    We Did

    Using the photos and activities shared by residents through the Wild About Nature interactive map, we began mapping where community-led environmental actions are taking place across Wirral. This insight will help us shape future seasonal activities, identify areas where additional support or workshops may be needed, and feed into wider work to protect and enhance local biodiversity as part of the Borough’s Biodiversity and Net Gain Strategy.

    We Asked

    We asked residents across Wirral to get involved in our Wild About Nature programme by trying out simple, seasonal activities that support local wildlife, such as building nest boxes, creating mini ponds, and making bird feeders, and to share photos of what they created on our interactive map. These activities were designed to help people connect with nature and play a hands‑on role in looking after Wirral’s unique environment.

    You Said

    Residents took part in a wide range of the suggested activities and uploaded photos that show the creativity, care and commitment taking place in communities across the borough. The submissions highlighted the actions residents are already taking to support wildlife. Full details of responses are in the report section on Wild About Nature | Have your say Wirral.

    We Did

    Using the photos and activities shared by residents through the Wild About Nature interactive map, we began mapping where community-led environmental actions are taking place across Wirral. This insight will help us shape future seasonal activities, identify areas where additional support or workshops may be needed, and feed into wider work to protect and enhance local biodiversity as part of the Borough’s Biodiversity and Net Gain Strategy.

  • Moving Communities Place Survey

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    We Asked

    This survey was launched by Active Wirral, Wirral Council’s leisure service, and gave everyone the chance to have their say on the services, facilities, and opportunities available locally — and to help shape what comes next.


    You Said

    35% of respondents said they are active 5 days or more a week and 51% of people used a leisure centre at least once in the last 12 months. 68% of people walk or cycle as a means of transport at least 1 day a week and the average life satisfaction of respondents was 6.6 compared with a UK average of 7.6. A summary of the results are in the Results section on the project page: Moving Communities Place Survey | Have your say Wirral

    We Did

    The findings have provided us with a strong evidence base that will help guide conversations, support decision making, and align activity across the three priority areas. The survey results will play an important role in helping us collectively understand the needs of residents and identify where targeted action can have the greatest impact.

    We Asked

    This survey was launched by Active Wirral, Wirral Council’s leisure service, and gave everyone the chance to have their say on the services, facilities, and opportunities available locally — and to help shape what comes next.


    You Said

    35% of respondents said they are active 5 days or more a week and 51% of people used a leisure centre at least once in the last 12 months. 68% of people walk or cycle as a means of transport at least 1 day a week and the average life satisfaction of respondents was 6.6 compared with a UK average of 7.6. A summary of the results are in the Results section on the project page: Moving Communities Place Survey | Have your say Wirral

    We Did

    The findings have provided us with a strong evidence base that will help guide conversations, support decision making, and align activity across the three priority areas. The survey results will play an important role in helping us collectively understand the needs of residents and identify where targeted action can have the greatest impact.

  • Hamilton Square Conservation Area Regeneration Plan

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    We Asked

    The public were asked to provide feedback and thoughts on the Draft Hamilton Square Conservation Area Regeneration Plan (CARP). Participants were asked what they valued about Hamilton Square, and what improvements to the area they would like to see in the Plan.

    An online questionnaire was provided for residents and stakeholders to engage with. Respondents were also able to request paper copies, help completing the questionnaire, or submit additional comments via a dedicated email address.

    An in-person consultation event for the CARP was held in the town centre at Make Hamilton (Make CIC). This event was hosted by the Council, and was attended by 15 residents and stakeholders.

    Link to consultation page.

    You Said

    The survey was completed by 75 people, (68 online, 7 via paper copies).

    Participants indicated that, by far, the most important features of the Conservation Area are its historic buildings and architecture, with 63.6% or respondents to this question mentioning this. Other valued features are the green space and gardens (25.8%) and the Memorials and monuments (19.7%).

    The improvements that participants would most like to see in Hamilton Square are improvements to parking and transport links (28.6%), better maintenance and cleanliness (26.8%) and the establishment of visitor focused businesses in the area (23.2%)

    Most people were in favour of an extension of the conservation area boundary (76.0%).

    We Did

    Following the consultation, the feedback provided from the questionnaires and at the event was reviewed and used as the basis for updating the Plan. The updates to the Plan as a consequence of the consultation. These can be seen in the Schedule of Amendments (appendix A) of the new Hamilton Square: Conservation Area Regeneration Plan (download PDF).

    We Asked

    The public were asked to provide feedback and thoughts on the Draft Hamilton Square Conservation Area Regeneration Plan (CARP). Participants were asked what they valued about Hamilton Square, and what improvements to the area they would like to see in the Plan.

    An online questionnaire was provided for residents and stakeholders to engage with. Respondents were also able to request paper copies, help completing the questionnaire, or submit additional comments via a dedicated email address.

    An in-person consultation event for the CARP was held in the town centre at Make Hamilton (Make CIC). This event was hosted by the Council, and was attended by 15 residents and stakeholders.

    Link to consultation page.

    You Said

    The survey was completed by 75 people, (68 online, 7 via paper copies).

    Participants indicated that, by far, the most important features of the Conservation Area are its historic buildings and architecture, with 63.6% or respondents to this question mentioning this. Other valued features are the green space and gardens (25.8%) and the Memorials and monuments (19.7%).

    The improvements that participants would most like to see in Hamilton Square are improvements to parking and transport links (28.6%), better maintenance and cleanliness (26.8%) and the establishment of visitor focused businesses in the area (23.2%)

    Most people were in favour of an extension of the conservation area boundary (76.0%).

    We Did

    Following the consultation, the feedback provided from the questionnaires and at the event was reviewed and used as the basis for updating the Plan. The updates to the Plan as a consequence of the consultation. These can be seen in the Schedule of Amendments (appendix A) of the new Hamilton Square: Conservation Area Regeneration Plan (download PDF).

  • Grange Road - Moving Traffic Enforcement

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    We Asked

    Residents were asked for their feedback on the proposal to extend existing Moving Traffic Enforcement powers in the Grange Road area of Birkenhead Town Centre, to include the use of Automatic Number Plate Recognition (ANPR) cameras. The existing moving traffic restriction has been in place since 1978 and there are no proposed changes to it. This consultation focused specifically on the proposed method of enforcement to be undertaken.

    Link to consultation page.

    You Said

    Most participants (66%) supported the proposal to introduce ANPR camera technology to enforce moving traffic restrictions in the Grange Road Area of Birkenhead, on the grounds that it would improve safety, facilitate more robust enforcement and increase footfall to the area.

    34% of participants objected to the scheme, citing that it is a waste of money, a money making exercise for the Council and that it raised concerns about privacy and surveillance.

    We Did

    The results of the consultation were presented to the Environment, Climate Emergency and Transport Committee on 10 March 2026. The Committee approved the recommendation(External link) to authorise the Director of Neighbourhood Services to proceed with the extension of Moving Traffic Enforcement Powers to the Grange Road area of Birkenhead Town Centre. This is because the proposed introduction of ANPR camera technology to the Grange Road area of Birkenhead Town Centre is an important step in managing compliance at this specific location and represents a cost-effective solution.

    The concerns raised by those who responded to the formal consultation have been noted and considered, and the key themes and detailed responses to objections received to the proposals can be found here (download PDF)

    We Asked

    Residents were asked for their feedback on the proposal to extend existing Moving Traffic Enforcement powers in the Grange Road area of Birkenhead Town Centre, to include the use of Automatic Number Plate Recognition (ANPR) cameras. The existing moving traffic restriction has been in place since 1978 and there are no proposed changes to it. This consultation focused specifically on the proposed method of enforcement to be undertaken.

    Link to consultation page.

    You Said

    Most participants (66%) supported the proposal to introduce ANPR camera technology to enforce moving traffic restrictions in the Grange Road Area of Birkenhead, on the grounds that it would improve safety, facilitate more robust enforcement and increase footfall to the area.

    34% of participants objected to the scheme, citing that it is a waste of money, a money making exercise for the Council and that it raised concerns about privacy and surveillance.

    We Did

    The results of the consultation were presented to the Environment, Climate Emergency and Transport Committee on 10 March 2026. The Committee approved the recommendation(External link) to authorise the Director of Neighbourhood Services to proceed with the extension of Moving Traffic Enforcement Powers to the Grange Road area of Birkenhead Town Centre. This is because the proposed introduction of ANPR camera technology to the Grange Road area of Birkenhead Town Centre is an important step in managing compliance at this specific location and represents a cost-effective solution.

    The concerns raised by those who responded to the formal consultation have been noted and considered, and the key themes and detailed responses to objections received to the proposals can be found here (download PDF)

  • Minimum Income Guarantee Consultation

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    We Asked

    Wirral Council has provided a higher Minimum Income Guarantee (MIG) than the national rate for more than 10 years. The MIG ensures that people receiving non‑residential care retain a minimum amount of income for everyday living costs. We asked people to tell us how a proposal to remove this additional local payment and apply the national MIG would affect them.

    Link to consultation page.

    You Said

    A physical survey was sent to all recipients of Wirral Council's MIG payments, and the survey was available online. A total of 493 people responded to the consultation. Most respondents strongly opposed removing the additional payment, expressing worries about the impact on vulnerable people, financial hardship and reduced independence during a time of rising living costs. Many respondents said the change would mean cutting back on essential expenses or reducing or cancelling care services, and 64% were concerned about the effect on health and wellbeing, highlighting stress, mental health impacts and additional pressure on unpaid carers. Over half said they would not consider alternative services if costs increased. Most responses were submitted by family members or carers on behalf of someone receiving support, and the majority of respondents currently use Adult Social Care services.

    We Did

    The results of the consultation were presented to the Adult Social Care and Public Health Committee. The Committee approved the recommendation to end the additional local MIG payment and apply the national Minimum Income Guarantee. The Council and other Wirral taxpayers can no longer afford to assist people in the cost of their non-residential care, which amounts to £2.2m in a financial year. The national MIG will be used for all new people receiving chargeable non‑residential care from 1 April 2026, and for all existing service users from 1 October 2026 following full financial reassessments. Additional capacity will be commissioned to complete these reassessments, starting with those who will see the largest change. The full consultation report and decision can be viewed on the Council’s website.

    We Asked

    Wirral Council has provided a higher Minimum Income Guarantee (MIG) than the national rate for more than 10 years. The MIG ensures that people receiving non‑residential care retain a minimum amount of income for everyday living costs. We asked people to tell us how a proposal to remove this additional local payment and apply the national MIG would affect them.

    Link to consultation page.

    You Said

    A physical survey was sent to all recipients of Wirral Council's MIG payments, and the survey was available online. A total of 493 people responded to the consultation. Most respondents strongly opposed removing the additional payment, expressing worries about the impact on vulnerable people, financial hardship and reduced independence during a time of rising living costs. Many respondents said the change would mean cutting back on essential expenses or reducing or cancelling care services, and 64% were concerned about the effect on health and wellbeing, highlighting stress, mental health impacts and additional pressure on unpaid carers. Over half said they would not consider alternative services if costs increased. Most responses were submitted by family members or carers on behalf of someone receiving support, and the majority of respondents currently use Adult Social Care services.

    We Did

    The results of the consultation were presented to the Adult Social Care and Public Health Committee. The Committee approved the recommendation to end the additional local MIG payment and apply the national Minimum Income Guarantee. The Council and other Wirral taxpayers can no longer afford to assist people in the cost of their non-residential care, which amounts to £2.2m in a financial year. The national MIG will be used for all new people receiving chargeable non‑residential care from 1 April 2026, and for all existing service users from 1 October 2026 following full financial reassessments. Additional capacity will be commissioned to complete these reassessments, starting with those who will see the largest change. The full consultation report and decision can be viewed on the Council’s website.

  • Port Sunlight Local Listed Building Consent Order

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    We Asked

    Residents were asked to tell us about their views on the proposed changes to the Port Sunlight Local Listed Building Consent Order (LLBCO). In particular, residents were asked about the proposed categories of permitted works, these were: outdoor buildings, Vacuum Insulated Glazing (VIG) and satellite dishes.

    You Said

    • 16 people responded to the survey.
    • 50% of respondents did not agree with the proposed amendments and 25% agreed.
    • The main reason for respondents not agreeing with the proposed amendments was the proposed removal of existing consent for satellite dishes.
    • The main reasons for agreeing with the proposed amendments were clarity on compliance, energy savings and buildings should not be frozen in time.

    We Did

    The updated LLBCO came into effect November 2025 and will be effective until November 2040. The following works are included in the Port Sunlight LLBCO:

    • replace severely deteriorated or inappropriate, yard gates, rear doors, rear windows and outbuilding doors
    • install vacuum insulated glazing (VIG) or slim-line double glazing or single glazing with the option of secondary glazing.

    The provision in the 2015 Order for the installation of satellite dishes was removed due to the availability of modern digital alternatives.

    Further details of the LLBCO can be found here and the consultation report can be found here.

    We Asked

    Residents were asked to tell us about their views on the proposed changes to the Port Sunlight Local Listed Building Consent Order (LLBCO). In particular, residents were asked about the proposed categories of permitted works, these were: outdoor buildings, Vacuum Insulated Glazing (VIG) and satellite dishes.

    You Said

    • 16 people responded to the survey.
    • 50% of respondents did not agree with the proposed amendments and 25% agreed.
    • The main reason for respondents not agreeing with the proposed amendments was the proposed removal of existing consent for satellite dishes.
    • The main reasons for agreeing with the proposed amendments were clarity on compliance, energy savings and buildings should not be frozen in time.

    We Did

    The updated LLBCO came into effect November 2025 and will be effective until November 2040. The following works are included in the Port Sunlight LLBCO:

    • replace severely deteriorated or inappropriate, yard gates, rear doors, rear windows and outbuilding doors
    • install vacuum insulated glazing (VIG) or slim-line double glazing or single glazing with the option of secondary glazing.

    The provision in the 2015 Order for the installation of satellite dishes was removed due to the availability of modern digital alternatives.

    Further details of the LLBCO can be found here and the consultation report can be found here.

  • New Hey Road Public Spaces Protection Order

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    We Asked

    We asked for people's feedback on the proposed the introduction of a Public Spaces Protection Order (PSPO) covering New Hey Road, Woodchurch to deter Anti-Social Behaviour (ASB) from taking place. This was in response to reports of ASB which included groups, individuals covering their faces to hide their identities and reckless use of pedal cycles, E-bikes and scooters on the pavements. This behaviour has been reported as intimidating and a nuisance to residents, businesses and visitors to the area.

    You Said

    • 26 people responded to the survey.
    • Most respondents stated they had experienced ASB in the area outlined in the past 12 months (69.2%).
    • All respondents stated “Face coverings (this does not include religious or medical face coverings)” was an ASB factor they had experienced. (Question 3).
    • 92.3% of the responses supported the proposal to establish the PSPO in New Hey Road.
    • The main reason people supported the proposed PSPO was due to their experiences with ASB (33.3%).
    • Two respondents opposed the proposed PSPO suggesting it would be a waste of money, and it was not required.

    We Did

    The results of the survey were used to inform recommendations compiled by the Wirral Council ASB Team on the implementation of the PSPO. The proposed PSPO for was approved and implement on 11 Dec 2025. The consultation report can be found here.

    We Asked

    We asked for people's feedback on the proposed the introduction of a Public Spaces Protection Order (PSPO) covering New Hey Road, Woodchurch to deter Anti-Social Behaviour (ASB) from taking place. This was in response to reports of ASB which included groups, individuals covering their faces to hide their identities and reckless use of pedal cycles, E-bikes and scooters on the pavements. This behaviour has been reported as intimidating and a nuisance to residents, businesses and visitors to the area.

    You Said

    • 26 people responded to the survey.
    • Most respondents stated they had experienced ASB in the area outlined in the past 12 months (69.2%).
    • All respondents stated “Face coverings (this does not include religious or medical face coverings)” was an ASB factor they had experienced. (Question 3).
    • 92.3% of the responses supported the proposal to establish the PSPO in New Hey Road.
    • The main reason people supported the proposed PSPO was due to their experiences with ASB (33.3%).
    • Two respondents opposed the proposed PSPO suggesting it would be a waste of money, and it was not required.

    We Did

    The results of the survey were used to inform recommendations compiled by the Wirral Council ASB Team on the implementation of the PSPO. The proposed PSPO for was approved and implement on 11 Dec 2025. The consultation report can be found here.

Page last updated: 25 Jun 2026, 03:42 PM